Since March 2020, many Apple Stores have been temporarily closed due to the different outbreaks of the coronavirus. Some of them have also been closed due to acts of vandalism derived from protests by citizens about the actions of the police.
There was always a reason why one of the 270 Apple Stores distributed throughout the United States, had its doors closed to the public. As stated by 9to5Mac, since yesterday, the 270 Apple Store in the United States are open. The last to open its doors have been those of Texas, which opened the doors yesterday Monday.
Apple closed all stores outside of China on March 13th 2020 and since now, little by little they have been opening up, adapting to the restrictions of countries first and cities second. Since the doors closed, Apple stores had become hubs for online order picking or drop off devices to fix.
In fact, a large part of the workforce began to carry out work supporting the workers offering phone supportSince with the stores closed, telephone support became the only solution for typical configuration problems or any incident with a product.
Some stores implemented a service called Apple Express, a service that limits appointments to repair products with the collection of devices. The stores that were gradually opening their doors, limited the number of visitors, who had to come with a mask, disinfect their hands before entering the facilities and allow store employees to measure their temperature. following the recommendations of the World Health Organization.
