Fixing Autofirma errors on Mac and using it in Firefox

self signature has become An essential tool for creating digital signatures in SpainHowever, many Mac users encounter various errors when trying to use it, especially in combination with the Firefox browser. In this article, we give you a few tips on how to use it. Solution to the most common Autofirma errors on Mac, with special attention to Firefox.

The simplest and most common error: Autofirma does not open on Mac

This is the most common error: many users report that, After installing the app, it just doesn't run. To solve this problem:

• Make sure you have downloaded the latest version of Autofirma from an official source.
• Verify that the appropriate permissions have been granted in System Preferences > Security & Privacy.
• If it still doesn't open, try running it from the terminal with the command: open -a Autofirma.

Specific errors using the Autofirma app and their solutions

Below we detail the most common errors that occur within the app and how to solve them.

Error SAF_08: Problem with Firefox profiles

This error occurs because Autofirma is trying to access a browser profile that is not the default one and therefore does not have the certificate required for signing. To fix this:

• Back up your certificates, bookmarks, and passwords stored in Firefox.
• Delete user profiles other than the primary one.
• Restore the backup to the default profile and try again.

Error SAF_09: Need to reinstall Autofirma

The solution to this problem is uninstall Autofirma e install a 32-bit version with administrator permissions. For that:

• Uninstall the app completely.
• Download Autofirma again, making sure to choose the 32-bit version.
• Install the application with administrator permissions.

Error SAF_15: Problem with data decryption

If Autofirma shows an error related to the data decryption, follow these steps:

• Clear the system cache.
• Opens self signature and access the section Tools > Preferences.
• Make sure the option Enable JMulticard is disabled.

Error SAF_11/SAF_16: Proxy settings

These errors occur when A proxy is used to access the Internet, but Autofirma is not configured correctly to detect it.

In order to solve it:

• Accede to Tools > Preferences > Network Settings > Configure proxy within Autofirma.
• Check proxy settings in Firefox at Preferences > General > Network Proxy.
• If the setting is not there, check System Preferences > Network > Advanced > Proxies.
• Enter the proxy values ​​manually in Autofirma.

Error SAF_19: Incompatibility with Internet Explorer

If you see this error, it means that you are trying to use Autofirma with Internet Explorer 11, which is not compatible. Simply, switch to another browser like Firefox or Google Chrome.

How to configure Firefox to use AutoSignature on Mac?

If you use Firefox, It's fundamental configure correctly integration with Autofirma following these steps:

1. Install Autofirma with administrator permissions.
2. Set the proxy to Tools > Preferences > Network Settings.
3. Check that Firefox is using a proper PKCS#11 module if you sign with a centralized certificate.

Some general errors and recommended solutions

Some additional errors that may occur include:

• The store does not contain valid certificates: Check Make sure your certificate has not expired and import it into the system.
• Error communicating with the signing service: It may be a server problem. Please contact the entity requesting the signature.
• Could not connect to Autofirma: Try reinstalling the app and make sure the permissions are correctly assigned.

Resolving AutoSignature errors on Mac may seem complicated, but with the right steps, Most problems have a solutionWhether it's a problem with Firefox profiles, network settings, or system integration, you can get Autofirma working properly by following these tips.

And that's all, let me know in the comments if you were able to solve your problem with Autofirma.