Few things are more frustrating than trying to visit a website and encountering a browser error. If you use Safari and you've seen the following message: “Safari cannot open the page because it cannot establish a secure connection”, you are probably left with more questions than answers, because the literal error doesn't really say much.
And while this error may seem complicated, the good news is that in most cases, there are fairly simple solutions that don't require extensive technical knowledge.
That's why we have prepared this post for you, dear constant reader, where we are going to explore the possible causes and the ways to solve this problem step by step, regardless of whether you are using an iPhone, iPad or Mac. Come on, we've got you covered!
What does the error “Safari can’t open the page because it can’t establish a secure connection” mean?
Let's get straight to the point: this message indicates that Safari cannot establish an encrypted connection to the website that you are trying to visit, According to what they say on Apple's own website.
In simple terms, Safari cannot guarantee that the exchange of information with that page is secure And this usually happens when something goes wrong in the security certificate verification process, a system that ensures that the website is trustworthy.
The causes can be varied, from a problem in the configuration of your device to failures in the website itself. Therefore, the key to solving the problem is in identify where the fault lies.
Check your internet connection
The first thing you should do is check your internet connection, since sometimes, this error has nothing to do with Safari, but with your network. To do this, try opening other web pages to ensure you have internet access.
If you are connected to a Wi-Fi network, Try restarting your router or switching to a different network., such as mobile data and if it still fails after that, you can turn airplane mode on and off to re-establish the connection.
If other pages load correctly, the problem is probably related to Safari's settings or the website in question. And if all of them fail, it may be It's time to call your carrier's customer service.
Check the date and time of your device
Although it may seem irrelevant, having the wrong date and time on your device can cause problems with security certificates, since Safari uses the date and time to verify if a certificate is valid, and an offset can generate the secure connection error.
- On your iPhone or iPad, go to Settings > General > Date & Time and make sure that the option “Automatically adjust” is activated.
- On a Mac, open System Preferences > Date & Time and select the same option.
Reviewing everything that has to do with the Browser itself
If you suspect that the problem is with your computer and the browser, we would check the following:
Clear Safari cache and data
Cache and browsing data accumulated in Safari can interfere with access to certain pages. Clearing this data may fix the problem:
- On your iPhone or iPad, go to Settings > Safari > Clear History and website data. This will delete history, cookies, and other data.
- On a Mac, open Safari, go to the menu Safari > Preferences > Privacy and select Manage Website Data. From there, delete the data related to the problematic site or select “Delete all data".
Please note that this will log you out of the websites, so you will need to log back in where necessary.
Disable extensions or additional security settings
If you keep getting the error that Safari cannot open the page and you use extensions in the browser, one of them could be interfering with the connection. To rule this out:
- On an iPhone or iPad, disable any content blockers from Settings > Safari > Content Blockers.
- On a Mac, open Safari> Preferences> Extensions and disable all extensions.
If the problem goes away, Reactivate the extensions one by one until you identify the one that is causing the error. Also, if you have additional security settings, such as VPNs or ad blockers, try temporarily disabling them, as some of these tools may block certain connections by mistake.
Adjust security permissions in Safari
If you're sure a website is safe but Safari keeps blocking it, you can adjust your browser's security permissions.
On a Mac, go to Safari > Preferences > Privacy and temporarily disable “Prevent Cross-Site Tracking.” Then try loading the page again.
Yes, Remember to turn this setting back on after you resolve the issue. to keep your browsing safe.
Try accessing from another browser
If none of the above solutions work, Try opening the same web page from another browser, such as Chrome or Firefox, and if the site doesn't load in another browser either, the problem is likely with the website and not Safari or your device.
In this case, there is not much you can do other than wait for the site administrators to resolve it, and if the contact information is public and you are in a “very urgent” situation, you can always try to contact them to report the problem.
Reset network settings if all else fails
If the error persists, Reset your device's network settings may be a solution. This will delete saved Wi-Fi networks, passwords, and VPN settings, so you will have to set them up again.
• On an iPhone or iPad, go to Settings > General > Reset > Reset network settings.
• On a Mac, remove Wi-Fi connections from System Preferences > Network and reconfigure them.
And this would be our last piece of advice to try to help you get out of this error. Has this post helped you figure out what to do if you get the literal “Safari can’t open the page because it can’t establish a secure connection” error?
If so, we would appreciate it if you could leave it for us. Comments To encourage us a little to continue developing these educational tutorials and if you want more, we advise you to take a look at it to the rest of those we have prepared for you, with very varied themes.