If you are trying You've tried to access a Windows computer from your Mac using Remote Desktop and you've encountered the dreaded error 0x204, don't worry. This problem is quite common and can be caused by a variety of reasons such as incorrect settings, firewall blocks, or even problems with the Remote Desktop Client VersionLuckily, there are multiple solutions that you can apply to solve it, and in this article, we give you all the keys step by step. Today we will see How to fix error 0x204 in Remote Desktop for Mac.
Before going into detail, it is important to understand that This error mainly occurs when a Mac user tries to connect to a Windows PC via Microsoft Remote Desktop client and the connection fails without any apparent explanation. This can be frustrating, especially if you need to access your computer remotely, either for work or personal reasons.
Why does error 0x204 occur in Remote Desktop for Mac?
El error code 0x204 in Remote Desktop usually arises due to different Factors that affect communication between both devicesSome of the most common causes are:
- Incorrect IP address or host name: If you enter the wrong IP address or computer name of the computer you are trying to connect to, the connection will fail.
- Firewall or antivirus blocking the connection: Windows Firewall or security software on either device could be preventing access.
- Remote Desktop is not enabled on Windows: If the Remote Desktop Protocol is not enabled on the target computer, you will not be able to connect.
- Red problems: Incorrect router settings, port blocks, or an unstable connection can affect the connection.
- Microsoft Remote Desktop Client Outdated: If you are using an older version, you may encounter compatibility errors.
How to fix error 0x204 in Remote Desktop for Mac?
Next, we show you a step by step guide To solve this problem and Restore the connection between your Mac and your Windows PC.
Check the IP address and computer name
One of the most frequent errors is Entering a wrong IP address or a wrong computer nameTo make sure you're using the correct data, follow these steps on your Windows PC:
- Open the Symbol of the system In Windows, by typing
cmd
in the search bar. - Write the command
ipconfig
and press Enter. - Make a note of the IPv4 address that appears, as this is the one you will use to connect.
- To verify the team name, go to Control Panel > System and Security > System.
- Check correctly type the computer name or IP address in the Remote Desktop client on your Mac.
Enable Remote Desktop Feature in Windows
If Remote Desktop is not enabled, no connection can be established. Follow these steps to enable it:
- Go to Settings > System > Remote Desktop.
- Activate the option Enable Remote Desktop.
- Make sure the user account you are trying to connect with has the appropriate permissions.
Configure firewall and security software
Windows Defender Firewall and other security programs may block access. To prevent this, follow these steps:
- Open the Control panel and access System and Security > Windows Defender Firewall.
- Click on Allow an app or feature through Windows Defender Firewall.
- Search Remote Desktop and make sure it is allowed on public and private networks.
- If you have a third-party antivirus, try temporarily disabling it and see if you can connect.
Update or install the Remote Desktop client on your Mac correctly
To avoid compatibility issues, make sure you are using the latest version of the client. Install the app from the Apple Store, and if you already have it, try updating it if possible.
Check network settings
Check that both devices are connected to the same network (if applicable) and that the network configuration is correct:
- Open Terminal on your Mac and use the command
ping [dirección IP]
to check if there is a connection with the PC. - If you don't get a response, Check if the router is blocking remote connections.
- If you connect from another network, Check the port settings on the router. Remote Desktop uses port 3389.
Reset Remote Desktop preferences
If the problem persists, try resetting the client settings on your Mac:
- Completely close the Microsoft Remote Desktop application.
- Open Finder and go to
~/Library/Containers/com.microsoft.rdc.mac
. - Delete the folder Data.
- Reopen the app and Please set up the connection again.
If after following these steps the problem is still not resolved, consider completely reinstalling Microsoft Remote Desktop on your Mac or consulting with Microsoft support for a more detailed review.
And that's all, let us know in the comments if you have solved your problem easily with any of these tips.